Help Center
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Manage your Chimoney account and profile settings.
How to open a Chimoney app account
Complete KYC (Know your customer) Verification
How to Increase Your Transaction Limit
How to secure your identity
How to Change the App Language
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Everything you need to know about funding your Chimoney App wallet.
Add money via Card
Add money via Bank
How to Use the 'Get Paid' QR Code
Add money via Mexican Bank Transfer (SPEI)
Your guide to sending and receiving payments globally.
Convert money from different currencies (USD, CAD, & NGN)
Create A Payment Request link
Send money via instant bank cashout
Send money via Momo Cashout
Send Money via Email and Phone number
Learn how we protect you and how you can enhance your account's security.
Use Fingerprint or Face ID
How Chimoney secures your account
Change Your Password
Change Your Transaction PIN
The Chimoney Whistleblowing Policy
Understand how we handle your data and review our legal policies.